We don’t use any harmful chemicals, only environmentally-friendly cleaning solutions that are biodegradable and non-toxic to children and pets so you can rest assured that with Compleo Cleaning, you are not only getting cleaner carpets or sofas – you are also making your home a more hygienic environment for your family. In fact, the cleaning solutions we use have anti-bacterial and anti-viral properties so are ideal for cleaning urine stains.
We ask that you clear smaller items from the areas you want cleaning before we arrive if possible, but you don't need to move your furniture out of the rooms! We will move what we can, clean the area and move the furniture back, so we work around the room, usually starting at the furthest point from the entrance.
Carpets usually take around 2-3 hours to dry through completely, depending on the fabric and heat inside - carpets will dry quicker in Summer months, or if you have your heating on high. You are able to walk on your carpets immediately after cleaning as they will only feel slightly damp on foot. Just make sure you wear clean footwear!
No professional carpet cleaner should guarantee complete stain removal. We are always confident we will get the best results possible for you, and that the worst case scenario is visible improvement if we cannot vanish the stain.
First of all - there are many myths out there! The best thing you can do is refrain from using ANY stain remover/vanish product, but simply use a dry cloth or paper towel to soak up as much of the spillage as possible. Never rub, always dab and continue doing this until you cannot see any more being soaked onto the cloth/paper. If you must use anything, only ever use hot soapy water. If you follow these steps, we will have a much better chance in being able to remove the stain than if you've already used any chemicals or treatments to it.
Yes, we are able to continue operating during lockdown and we are covid-secure with procedures in place such as face masks, ensured hygiene and social distancing. Ask us if you are unsure about anything - we will respect your home and your health at all times.
“Top job (wish I had actually took before pics, as there was blu-tak stuck in the bedroom carpets, among with lipstick and kids makeup!) Prompt arrival, friendly and very respectful of my home. Thanks so much – highly recommend and will be rebooking for my sofa to be cleaned!”
“Had my carpets cleaned by these guys today, they did a great job, got out some really tough stains, pleasant and helpful and very reasonably priced. would highly recommend them.”
“Had our 3 piece suite cleaned this Friday, excellent job by friendly workmen, I would highly recommend this company, Thanks.”